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Financial & Anti-Fraud
Fraud, Abuse and Misuse Policy
Prohibited behaviours, detection controls and response actions for fraudulent, abusive or manipulative use of the platform.
- Version
- v1.0
- Effective
- 2026-07-19
- Last reviewed
- 2026-07-19
- Next review
- 2027-07-19
- Owner
- Head of Trust & Safety
- Approver
- Executive Team
Applies to
- All users and organisations
Jurisdictions
- Hong Kong (PDPO, IRD s.88)
- United Kingdom (UK GDPR, DPA 2018)
- European Union (GDPR)
- Singapore (PDPA)
- Australia (Privacy Act 1988)
- Japan (APPI)
- Wider APAC per country taxonomy
How this is applied in-product
- Velocity and anomaly checks on participation and donation flows
- Duplicate-evidence detection on activity uploads
- Reach-reward discounting for non-genuine traffic
1. Prohibited
- Manufactured or duplicated evidence of impact.
- Collusion to inflate IMI or leaderboard standing.
- Bot-driven amplification of verified shares.
- Misrepresentation of charitable status or use of funds.
2. Response
- Warning, suspension, credential revocation or account termination depending on severity.
- Financial recovery pursued where feasible.
- Regulator or law-enforcement referral where required.
Questions or concerns about this policy? Contact the DPO.