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Governance
Diversity, Equity and Inclusion Policy
Commitments to diversity, equity and inclusion across the ImpactMiles workforce, its Board and the communities it serves through the platform.
- Version
- v1.0
- Effective
- 2026-07-19
- Last reviewed
- 2026-07-19
- Next review
- 2027-07-19
- Owner
- Ethics and Compliance Committee
- Approver
- Board of Directors
Applies to
- All ImpactMiles staff and contractors
- Board and committee composition
- Programme design and participant experience
Jurisdictions
- Hong Kong (PDPO, IRD s.88)
- United Kingdom (UK GDPR, DPA 2018)
- European Union (GDPR)
- Singapore (PDPA)
- Australia (Privacy Act 1988)
- Japan (APPI)
- Wider APAC per country taxonomy
How this is applied in-product
- Inclusive recruitment and progression practices
- Accessibility standards in product design (WCAG 2.2 AA target)
- Inclusion metric within the IMI signal set
1. Principles
- Equal opportunity regardless of race, gender, age, disability, sexuality, religion or socio-economic background.
- Inclusion by design in the product and in every community activity.
- Barrier-free participation for users with disabilities.
2. Workforce and Board
- Inclusive hiring practices, transparent pay bands and structured progression reviews.
- Board composition reviewed annually against diversity targets.
- Mandatory anti-harassment and inclusion training.
3. Programme Impact
The IMI Inclusion signal measures diversity of participants and beneficiaries, published in aggregate on the /trust page and audited under the ESG and Impact Measurement Governance policy.
4. Reporting
Annual DEI report summarising workforce composition (aggregate, non-identifying), pay equity, complaint volumes and actions taken.
Questions or concerns about this policy? Contact the DPO.